Thursday 17 December 2020 - 10:30

This is a Zoom webinar.

In partnership with ALARM, DAC Beachcroft will be hosting a suite of live and interactive webinars. Charlotte Le Maire and Stephen Saddler, DAC Beachcroft and Andrew Drewary, Road Safety Smart will be hosting a live webinar on 'incident investigations'.

Comprehensive collision and incident reporting and investigation procedures are key processes and procedures that make up any fleet strategy. However, these are some things that are more often than not done badly or not done at all.

Failing to investigate a collision, incident or near-miss involving one of your drivers could harm your business reputation. However, you also miss the opportunity to learn from the investigations to introduce and implement proactive measures to help prevent future collisions and produce robust policies and processes based on quantifiable evidence.

Therefore, regardless of how minor or serious the collision, incident or near-miss, whether it is fault or non-fault; where it involves injury or no injury; or whether a claim is likely to be made or not, a thorough investigation needs to and should be conducted to improve and protect your drivers and all other road users.

This interactive webinar will give you a light touch introduction to incident investigations and includes:

  • The need for thorough investigations.
  • Developing your reporting and investigation policy, processes and procedures.
  • Communicating your policy, processes and procedures.
  • Who should conduct your investigations: internally and/or externally.
  • How to conduct an effective post-incident investigation.
  • Basic interview techniques.
  • Root cause analysis to understand why collisions/incidents occur.
  • Recommendations, implementation and management to proactively prevents future collisions/incidents.
  • When it goes wrong: the involvement of the enforcement authorities.
  • Penalties and consequences.

This is a must attend event for:

  • Insurers
  • Insurance Brokers
  • Transport Managers
  • HSEQ Managers
  • Compliance Managers
  • HR Managers
  • Directors who have any of the above responsibilities
  • Any driver: HGV, bus and coach and any delivery driver.

This webinar is FREE to attend for full members.

View our booking terms and conditions including our cancellation policy.

Places on the live webinars are limited and will be allocated on a first come, first served basis therefore we recommend you book early to guarantee your place. The webinars will also be recorded and posted on our website after each event for those unable to attend the live sessions.


Book your place


Places are free for full members. 50% discount applies for student, retired or unemployed members.

If you are a member please log in before ordering, this will apply your discount.

If you are not already a member, find out more here.

Event price


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