Senior Insurance Assistant

Somerset County Council

Job Description

About us

We are seeking an enthusiastic insurance or legal professional, to support our Service Manager – Insurance with the management of the County Council’s claims and risk management programme.

About the job

The role will include:

  • Investigating and handling claims including public liability, employee liability and property damage.
  • Working closely with Insurance Officer (Claims), our insurance brokers, insurers, loss adjusters and legal staff.
  • Supporting the Service Manager – Insurance to support County Council service areas by providing claim statistics, trends and operational risk management.
  • Monitoring and analysis of claims statistics and trends to support the economic management of the Council’s risks.
  • Creating and updating insurance procedures and guidance.

About you

You will be capable of handling liability claims and have the ability to discuss and monitor claim trends. The candidate should also have a working knowledge or experience of motor and/or property insurance claims handling.


We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

  • We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
  • Generous annual leave allowance, with the opportunity to purchase additional leave.
  • Staff discounts in gyms.
  • Employee assistance for the times you may need some support and a variety of employee wellbeing services.
  • Auto enrolment onto our generous pension scheme and optional pension enhancement through our additional voluntary contribution scheme.
  • A flexible benefits scheme via salary sacrifice to obtain a cycle for work, computers, mobile phones and health screenings.
  • My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more.

Somerset County Council is subject to Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English will be an essential requirement for customer-facing roles. Please note if an internal applicant who is at risk of redundancy or in need of redeployment has applied for this role and passed the selection process they will be offered the role over remaining internal and external applicants.

For an informal discussion about the post please contact Heather Hall, Service Manager – Insurance on 01823 359865.


£19,171 – £21,166

How to Apply

Apply below

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