Mike Richards

Casualty Fraud Investigation Manager, Zurich Municipal

Mike Richards is the Casualty Fraud Investigation Manager for Zurich Insurance. He manages a team of casualty fraud investigators across the UK and has experience in handling complex casualty fraud investigations. He won insurance POST’s Young Investigator of the Year in 2017 and has worked in the industry for over a decade.

Paul Wheeler

Motor Fraud Investigation Manager, Zurich Municipal

Paul is a seasoned counter fraud professional with over 20 years of experience in combatting fraud across the insurance sector. Currently Paul leads the motor fraud, fraud rings and detection hub, driving impactful results in the fight against organised fraud. Under Pauls leadership, motor fraud detection increased by 28 percent and fraud ring detection improved by 16 percent in the last year. Paul specialises in innovative fraud prevention strategies, operational excellence, and delivering measurable outcomes that protect Zurich and customers alike.