3E: Fraud in housing disrepair claims

1pm – 2pm GMT, 22 June 2026 ‐ 1 hour

Session

In this session, experts will explore fraud risks facing housing associations and local authorities, focusing on housing disrepair and personal injury claims and how to mitigate related costs. With rising public awareness and media coverage, fraudsters and professional enablers increasingly exploit and exaggerate such claims. This session will examine how claims are farmed, the impact on indemnity spend, and effective tactics for handling fraudulent disrepair and injury cases, including raising fundamental dishonesty and understanding legal developments around exaggerated or falsified personal injury claims.