5D: The call no one wants to receive – A practical approach to crisis management

4pm – 5pm GMT, 22 June 2026 ‐ 1 hour

Session

Imagine the scene: The phone rings and the caller tells you that there has been serious incident on your premises, resulting in a fatality. What do you do?

In this interactive workshop, experts from Forbes Solicitors will take you through the worst day in any risk professional’s career, so that if a tragedy should happen, you are prepared to deal with it. This session will cover, emergency response protocol, roles and responsibilities, media and communications, involving insurers, sharing of information and legal privilege, and investigations.