5: Cyber insurance and how it can help improve cyber resilience

3.30pm – 4.30pm GMT, 3 November 2025 ‐ 1 hour

Room: Hermitage-Iona Suite

Session

In this session, Andrew and Andrew will focus on Cyber Insurance and how it can help improve cyber resilience. They will discuss how a policy works in practise across a number of areas including prevention, response and recovery when experiencing a cyber Incident.

The discussion will aim to provide key insights on how brokers align and ensure the insurance policy is not just a risk transfer product but also integrated with the wider organisational incident response and recovery plans of a business.

First they will focus on an overview of preventive solutions that insurers deploy to assist with assessment of the threat environment and aid with horizon scanning of emerging cyber risks. Next they will move into the incident response function of an insurance policy and how it operates during an incident. They will also cover the business interruption element faced during an incident how it is managed both practically and financially including its relationship with third party supply chain risks. Finally they will close with a focus on recovery and lessons learned for insurance policies delving into recent cyber claims and losses in the UK.

Speakers

Andrew Glen

Cyber Broker North Region, Aon

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Andrew Millard

Public Sector Practice Leader - North, Aon

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Andrew Glen

Cyber Broker North Region, Aon

Having worked in the insurance industry for over seven years Andrew in his current role as Cyber Broker North at Aon helps support clients in the North of England and Scotland to understand cyber risk and obtain cyber insurance. In his prior role at Aon working as Cyber Client Director of Scotland he has helped clients through difficult cyber incidents and supported during 25 major cyber Incidents. As an ACII qualified insurance broker with real world experience of cyber incidents this helps him tailor cyber insurance policies to align with the incident response plans and business needs of his clients.

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Andrew Millard

Public Sector Practice Leader - North, Aon

Andrew Millard has helped Public Sector organisations manage and transfer their risks since 2004. Over the past few years he has taken an interest in the People risk of an organisation, recognising it’s increasing relevance on the risk register.