6C: How better risk management can help to deliver more productive and resilient public services

9.30am – 10.15am GMT, 23 June 2026 ‐ 45 mins

Session

Drawing on the overcoming challenges to managing risks in government guide and other NAO good practice and lessons learned, this session highlights why integrating risk and resilience is essential for improving public service delivery. Emily and Russell will demonstrate how effective risk management enables organisations to anticipate, prepare for, respond to, and recover from disruptions, safeguarding service delivery and public trust. Like previous years, expect a practical, interactive workshop exploring strategies and actionable insights for delegates to apply in their own organisations.