Session 4 - Broker panel session: Tendering in uncertain times

2.15pm – 3pm BST, 13 May 2026 ‐ 45 mins

Session

Set against a backdrop of sustained market volatility and significant public sector reform, this panel session will explore the practical realities of insurance procurement and tendering in uncertain times. Bringing together senior perspectives from leading brokers Aon (Kirsteen Kett), Gallagher (Geoff Dunn) and Marsh (Julia Reffell), alongside insurer insight from Swiss Re (Areefih Forrest), the discussion will consider how public sector organisations can navigate complexity, maintain value and manage risk through periods of structural and policy change.

The panel will reflect on current and emerging challenges affecting procurement strategies, including local government reorganisation, devolution, Police and NHS reform. As venue hosts and new ALARM sponsors, Swiss Re will provide a fresh insurer perspective on market dynamics, risk transfer and long‑term resilience in the public sector.

Hosted by a member of the South East ALARM Regional Committee, this will be an interactive session, encouraging delegates to engage with panellists, share experiences and explore practical approaches to tender design, market engagement and decision‑making in an evolving and uncertain environment. Delegates are invited to submit questions in advance to: admin@alarmrisk.com.

Speakers

Kirsteen Kett

Public Sector Practice Leader (South), Aon

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Geoff Dunn

Regional Executive Director – Midlands and South, Gallagher

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Julia Reffell

Managing Director - Public Sector Practice, Marsh

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Kirsteen Kett

Public Sector Practice Leader (South), Aon

Kirsteen Kett is a Public Sector Client Director with over ten years in the sector as both client and broker. Kirsteen works closely with local authority clients to provide expertise on risks being faced in the sector including financial and cyber risks. Kirsteen has worked in both the local authority and blue light arena as a client and understands the pressures on authorities to provide the best service to local residents whilst ensuring the public purse is protected.

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Geoff Dunn

Regional Executive Director – Midlands and South, Gallagher

Geoff is the Regional Executive Director for the Midlands and South, where he leads a team of Account Executives responsible for delivering tailored insurance solutions and effective risk management strategies to their Local Authority clients. With over 30 years of experience in the insurance industry, Geoff brings a wealth of knowledge and expertise to his role. His extensive experience and strategic vision have been instrumental in driving growth and enhancing client satisfaction across the region. Geoff is dedicated to fostering strong relationships and ensuring that public sector organisations receive the comprehensive support they need to protect their people, assets and local communities.

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Julia Reffell

Managing Director - Public Sector Practice, Marsh

Julia Reffell is Managing Director, Public Sector Practice at Marsh. Julia leads a specialist team that delivers risk management and insurance solutions for public sector organisations and social housing providers.

Marsh offers a comprehensive range of risk management and insurance broking services, whilst working in close partnership with each client to deliver a programme tailored to individual needs.