ALARM Housing seminar

John Airey

Principal Technology Consultant, Waterstons

John is a technological trusted advisor to organisations navigating complex change, leading major transformation programmes, technology due diligence, risk analysis, and enterprise IT strategy development.

He is passionate about using technology to enable growth, improve operations, and align IT with business objectives. As a Principal Technology Consultant, John focuses on architecting complex solutions and advising at board level on technology-driven change, particularly in high-stakes environments such as mergers, carve-outs and integrations.

He continues to work closely with clients to translate vision into action, helping them to unlock barriers, accelerate decision-making, and ensure technology delivers measurable business outcomes.

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Tilden Watson

Regional Strategic Risk Advisor, Gallagher

Tilden has spent a career embedding practical risk, resilience and internal control solutions within organisations. As a qualified accountant (CIPFA), Internal Auditor (IIA), and member of the Business Continuity Institute (BCI), Tilden has dedicated nearly two decades to the public sector, serving in senior roles in local and central government. His notable roles included audit management and whilst working in central government shaping government risk policy and embedding risk management into significant government initiatives including building schools for the future.

In his tenure with a major public sector insurer, Tilden successfully supported over a hundred public sector clients in integrating robust risk management strategies and developing comprehensive resilience plans. Whilst managing the UK strategic risk team for Zurich he regularly presented at conferences on a range of topical risk issues.

Before joining Gallagher, Tilden spent ten years in a senior leadership role for Zurich, where he demonstrated a track record for innovation, delivering results and enhancing risk and resilience frameworks.

Despite many years in the risk profession, he remains both a pragmatist and an optimist. His passion is to ensure risk management truly supports organisations in achieving their goals in challenging circumstances.

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Mandy Williams

Senior Associate (FCILEX), Kennedys

Mandy has over 25 years’ experience specialising in local authority litigation including housing disrepair (strategy and claims), public liability, highways and employers liability claims.

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