Redress schemes offer a less adversarial alternative to traditional civil litigation, combining financial compensation with wider offerings of redress to acknowledge harm and support recovery.

Generative AI is making it easier for individuals to make complaints and bring claims, while increasing the sophistication of the documents they can produce. For public service organisations, the emergence of the AI enabled claimant presents a new risk management challenge.

Since the Homes (Fitness for Human Habitation) Act 2018 introduced s9A and s10 into the Landlord and Tenant Act 1985, there has been limited judicial guidance on the meaning of ‘fitness for human habitation’. Harvey has now filled that gap and is likely to become the leading authority in this area.