Monday 3 July
9am – 10.30am
ALARM welcome, AGM and keynote
ALARM welcome, AGM and keynote
Session
Over the past decade workplace wellbeing has been in a state of rapid decline. Many organisations have reacted by offering a plethora of health and wellbeing benefits from subscriptions of meditation apps to enforced one-week wellbeing breaks. But nothing seems to be working. Why? Research consistently shows that the leading causes of wellbeing decline at work relate to poor shared working practices and toxic work cultures. Dr Fran will discuss the steps organisations need to take to offset the risk of wellbeing decline.
Speakers
Dr Fran Longstaff
11am – 12pm
2A: ALARM Q&A panel
2B: Stop and search - practice points for civil claims and the relevant case law
2B: Stop and search - practice points for civil claims and the relevant case law
Session
Bobby and Rebekah will review the most frequently used stop and search powers available to police under Section 163 of the Road Traffic Act 1998, Section 23 of the Misuse of Drugs Act 1971, and Section 1 of the Police and Criminal Evidence Act 1984. They will explain when a stop and search will be deemed lawful and provide tips to spot technical breaches that will leave forces liable even when the stop is done in good faith. They will also provide a comprehensive review of case law.Speakers
Bobby Talalay
Rebekah Tomlinson
2C: Energy security and diversity - risks and opportunities
2C: Energy security and diversity - risks and opportunities
Session
Rising energy prices, the net zero agenda, and the prospect of energy intermittency are driving organisations to reassess how they procure their energy supplies. Attend this session to find out how you can effectively manage the associated risks and also take advantage of the opportunities.Speakers
Simon Colvin
Christine Rishton
2D: Too hot to work
2E: Claims game
2E: Claims game
Session
A reprise of DWF's ever popular interactive claims game. The DWF team will take you through four different scenarios of claims faced regularly by public service organisations - there will be something for everyone. You will be required to make early decisions to defend the case to trial or settle it. There will be winners and losers, but everyone will come away with a better understanding of the risks and rewards of making early decisions on public sector claims.Speakers
Perry Hill
2F: Horizon scanning post-IICSA
2F: Horizon scanning post-IICSA
Session
The publication of the long awaited IICSA report produced a number of recommendations with potential impact on public sector bodies, most notably on the issues of limitation, redress and safeguarding. Experts from Keogh's Specialist Abuse Team will discuss the potential impacts of the report's recommendations on abuse claims and the public sector together with likely timescales, and other potential developments in abuse law including costs.Speakers
1pm – 2pm
3A: Being sustainably resilient
3A: Being sustainably resilient
Session
As individuals and organisations, we are all looking for ways to positively contribute to climate change. It could be installing solar panels on our roofs, purchasing an electric vehicle or even riding an electric bike to work instead of taking a car. At Zurich, we are absolutely commited to supporting sustainability but we want to ensure that a sustainable world is a safe one. Paul will review some of the risks posed by sustainable products and the small changes we can make to build a sustainable and resilient world.Speakers
Paul Redington
3B: Property, net zero and insurance - where do they meet?
3B: Property, net zero and insurance - where do they meet?
Session
Before COP26, sustainability was viewed as nice to have with hardly any impact on financial goals or revenue. Now organisations are held accountable for their ESG impact. If ESG goals are embraced, they will act as a value driver and create opportunities for the sector. Gallagher have long campaigned for the increased use of mass timber in our built environment due to its low carbon credentials. In this session, Dominic will review the demands on property owners and developers as they look to decarbonise their built estate to deliver on net zero targets, and what this all means for the insurance market.Speakers
Dominic Lion
3C: Cyber alert
3C: Cyber alert
Session
We know ransomware continues to evolve at pace but how do we prepare to deal with these organisational structures and the sophisticated techniques? With so much evolution, detection and response strategies are discussed but often only in isolation. What about the processes and stakeholders that are required for our organisations to respond to these threats? Who co-ordinates the response? What regulatory recommendations are there for your industry? Join experts from Aon and Cybereason to discuss both the anatomy of ransomware and the key questions organisations should be considering as we tackle the threat of ransomware.Speakers
3D: Events and volunteering - a risky business
3D: Events and volunteering - a risky business
Session
Join Janice and Chris in this interactive seminar focusing on the potential liabilities of employers, volunteers and occupiers when hosting outdoor events. This session will involve interactive case studies. You will be invited to use your knowledge and skills to determine whether to fight or settle claims. Prizes will be awarded!Speakers
Chris Lowe
Janice Oxley
3E: Risk controls
3E: Risk controls
Session
Charlie and Kevin will review risk controls and how they do or do not really help us to establish if a risk is being controlled. This will be an interactive session with an example of how Lincolnshire County Council is developing an approach to controls.Speakers
Charlie Bolton
Kevin Lane
3F: Social care Q&A
3F: Social care Q&A
Session
Join experts from Kennedys and Forbes Solicitors for an update on topical issues facing the sector, including the current position on the cases of AB v Worcestershire and HXA & YX. Discuss emerging risks in the discuss emerging risks in the sector, or seek experts opinion on any current issues.Speakers
Kella Bowers
Helen Snowball
2.30pm – 3.30pm
4A: Mock trial part 1
4A: Mock trial part 1
Session
Together with Parklane Plowden, Kennedys are delivering a mock trial which will portray an incident involving an assault by a service user against an employee during the course of their employment. The session will take place as a live trial with no pre-determined outcome.Speakers
Carol Dalton
4B: Raising the blue light alarm part 1
4B: Raising the blue light alarm part 1
Session
Practitioners from the ALARM Blue Light Group will share four risk management journeys in relation to strategic, operational, local and project risk management, across police, fire and the NHS. They will share insights into how they successfully implemented their risk management policies and frameworks and provide examples of risk reporting to senior management including optimising technology to visualise risks.Speakers
4C: Raising the game - managing property risks in a challenging environment
4C: Raising the game - managing property risks in a challenging environment
Session
Following significant changes in the legislative and regulatory expectations of managing property, while evidencing involving customers, housing providers need to raise their game in terms of risk management and assurance in relation to property management. Carolyn will review the challenges and consider the approach adopted by a large housing association in challenging times. Consideration of the consequences and challenges will provide opportunity for discussion and interaction from delegates.Speakers
Carolyn Halpin
4D: Don’t be afraid of the office
4D: Don’t be afraid of the office
Session
The pandemic has changed how we work. This has unfortunately impacted negatively with some people’s reluctance to now engage with the office environment. Gary will look at why this may be and address how we can move forwards with the uncertainty and anxiety this maybe producing.Speakers
Gary Oxley
4E: Emerging trends in social care claims
4E: Emerging trends in social care claims
Session
Experts from DAC Beachcroft will provide a legal update on novel claims emerging from the claimant side for failure to protect. They will look at topical and growing areas for claims including modern slavery, failure to protect from gangs, failure to prevent suicide, and claims involving vulnerable adults.Speakers
4F: Today's crisis, tomorrow's hope
4F: Today's crisis, tomorrow's hope
Session
The first years of this decade have heralded a particularly disruptive period in human history. The Global Risks Report 2023 highlights the multiple areas where the world is at a critical inflection point. It is a call to action to collectively prepare and shape a pathway to a more stable and resilient world. The UK public and voluntary sectors are balancing responding to today's crises, with trying to respond to longer-term agendas of sustainability and place shaping. The role of risk and resilience has never been more critical and we can start to create a brighter future by considering organisational resilience. Alix will draw on the Global Risks Report 2023, Zurich's recent sustainability whitepapers, thinking around total cost of risk and organisational resilience.Speakers
Alix Bedford
4pm – 4.45pm
5A: Mock trial part 2
5A: Mock trial part 2
Session
Together with Parklane Plowden, Kennedys are delivering a mock trial which will portray an incident involving an assault by a service user against an employee during the course of their employment. The session will take place as a live trial with no pre-determined outcome.Speakers
Carol Dalton
5B: Raising the blue light alarm part 2
5C: Higher education Q&A panel
5D: Unregulated placements - is the current situation sustainable?
5D: Unregulated placements - is the current situation sustainable?
Session
The Care Planning Placement and Case Review (England) (Amendment) Regulations 2021 imposed a ban on placing children under 16 in unregistered settings. Case law holds that a court order authorising the deprivation of a child's liberty does not confer a local authority director of children's services with immunity from prosecution under the Regulations. Andy and Sarah will consider the options for local authorities and explore existing and potential solutions.Speakers
Sarah Erwin-Jones
Andy Hopkin
5E: The restore or replace argument is so last year. The question now is, what next?
5E: The restore or replace argument is so last year. The question now is, what next?
Session
Right now, climate change and sustainability are on everyone's agenda, from policy holders to insurers. When it comes to restoration v replacement, what are the true costs? Where are the comfort zones? Is everyone on the same page? In this session, Richard challenges the industry on where your organisation sits with the sustainability question, and whose responsibility is it. You will be questioned to think about net zero and where we all are on the journey.Speakers
Richard Done
5F: Climate litigation - current trends and local authority vulnerabilities
5F: Climate litigation - current trends and local authority vulnerabilities
Session
An update on the current trends in climate litigation from Clyde & Co's marketing-leading climate tracker, with analysis of current legal theories of relevance to local authorities.Speakers
Nigel Brook
Jonathan Clay
7pm – 11.59pm
Risk Awards dinner
Risk Awards dinner
Risk Awards dinner
Join us for an Awards dinner on Monday evening that’s out of this world! We celebrate all the cosmos has to offer with a galaxy of award winners and your chance to shine at our glittering black tie event. Once again, the inimitable Lucy Porter will add sparkle, sharing her hilarious observations on the world of ALARM and its members. Come along and celebrate excellence in risk management and share a sophisticated and fun evening - as well as best practice!
Speakers
Lucy Porter
Tuesday 4 July
6B: Challenges to managing risks in government
6C: Restore v renew - a planet-friendly approach to buildings and content resilience
6C: Restore v renew - a planet-friendly approach to buildings and content resilience
Session
Assuming a ‘restore’ rather than ‘renew’ methodology facilitates a deep understanding of buildings and contents resilience, a sure-fire way to increase the sustainability of claims handling. Ian will provide tips on implementing a flood resilience strategy and delivering a reduced carbon building repair. He will also explore the opportunities for restoration in a claim situation and provide you with a deeper understanding of the resilience of building materials.Speakers
Ian Gibbs
6D: The direct and indirect social value of insurance to the public sector
6D: The direct and indirect social value of insurance to the public sector
Session
Providing insurance and risk management to the public sector has an inherent social and economic value. This is delivered through products and services (direct) and through social value commitments made when contracts are agreed (indirect). Unfortunately, it’s not easy to line up provision of insurance services with the local social needs of those you serve. Tim and Graham explore how to do this as part of the ever increasing need to improve the ESG performance in businesses like Gallagher in their social, environmental and economic impacts.Speakers
Tim Devine
Graham Precey
6E: Emerging risks roundtable
6E: Emerging risks roundtable
Session
Kennedys experts will be reflecting on the key trends of 2023 and looking ahead, the panel will highlight some key legal and regulatory developments, provide a spotlight on a number of topics to watch, accompanied by a timeline mapping the next 12 months.Speakers
Kathryn Oldfield
11am – 12pm
7A: Climate change adaptation and resilience
7A: Climate change adaptation and resilience
Session
Climate change is already affecting every region on earth in multiple ways and the changes we experience will increase with further warming. In order to adapt and become more resilient, organisations need to be able to identify and understand climate risk trends and the impact on organisations and how they change over time. Garth will discuss how organisations can adapt and put in place correct mitigation measures for future climate risk scenarios.Speakers
Garth Marshall
7B: Weightmans annual legal update
7C: Risk management back to basics
7C: Risk management back to basics
Session
An outline of the fundamental principles of risk management in the public sector. Paul will explore how risk management has grown over the last 30 years following significant events, leading to regulatory and best practice improvements in governance and internal control. He will review recent local authority failings in financial management, governance, risk management and organisation culture. Paul will also explain the risk management process and provide tips for effectively embeddng risk management within your organisation. This session is based on the ALARM risk management courses, free for ALARM members.Speakers
Paul Dudley
7D: Protecting the past for the future - valuations and the important role they play
7D: Protecting the past for the future - valuations and the important role they play
Session
James will explore the importance of obtaining valuations for fine art and collectables and how this can affect your insurance. Contracts are written on an agreed value basis, therefore in the event of a loss, to avoid a difference of opinion an upfront valuation is key. Understanding the reasons, the different valuation levels and the benefits of a valuation, can ultimately provide underwriters greater confidence in the risk and may result in more competitive terms.Speakers
James McDowell
7E: Planning for the worst and hoping for the best
7E: Planning for the worst and hoping for the best
Session
Chris will focus on the risk and planning challenges associated with hosting a Commonwealth Games Athletes Village in a university campus. Chris will share insights into how risks and needs were identified and managed across multiple departments within the University of Warwick.Speakers
Chris Griffin
1pm – 1.45pm
8A: EDI - the legal position and strategies for developing an inclusive culture
8A: EDI - the legal position and strategies for developing an inclusive culture
Session
In this interactive session Ruth will discuss the legal principles which underpin equality, diversity and inclusion and how employment tribunals have dealt with recent cases. Ruth will explore strategies for and challenges of cultural transformation and the importance of inclusion and diversity recruitment and retention. She will also consider the cultural challenges of bringing employees in from other countries where working practices might be different.Speakers
Ruth Rule-Mullen
8B: Sustainable construction
8B: Sustainable construction
Session
This interactive module will have breakout activities designed to provide you with an introduction to timber frame systems. Andy will cover: construction best practice; an introduction to standards of timber frame construction; the common defects found in timber frame construction; the most common areas of losses and associated claims; and future developments and news research in timber frame design.Speakers
Andy Gray
8C: Surviving a cyber attack in the age of digital dependency
8C: Surviving a cyber attack in the age of digital dependency
Session
An interactive workshop exploring how your business can prepare for, respond to, and recover from a cyber attack (or other loss of IT incident) in the age of digital dependency. A non-technical discussion on ways you can improve your organisation’s resilience.Speakers
Paula Clowes
Steve Dickson
8D: How to successfully and sustainably investigate a claim to enable an effective defence
8D: How to successfully and sustainably investigate a claim to enable an effective defence
Session
Experts from Plexus Law and Norfolk County Council review systems the Council have implemented to be a leader in their field. They will focus on key points during the investigation process that can make or break a successful defence of a claim. Drawing from experience of multiple local authorities, the experts will provide guidance and advice on how to shape your pre-action investigations in a sustainable way, in terms of effective use of personnel, to shaping your local authority to be a gold star example.Speakers
Olivia Hart
Steve Rayner
8E: Climate change risk management
2.15pm – 3.15pm
9A: Britain alone: Managing partnerships in an era of global uncertainty
9A: Britain alone: Managing partnerships in an era of global uncertainty
Session
James will explore Britain's place in the world of education today, and question if it is sustainable and what the future may look like. James will review the wider geopolitical landscape and how this impacts the UK higher education sector, exploring the inherent risks in new global partnerships outside the EU.Speakers
James Coe
9B: Navigating and implementing a changing care landscape
9B: Navigating and implementing a changing care landscape
Session
Carl and Bridget will look ahead to the implementation of regulatory care reforms planned for September 2023. These reforms require the CQC to regulate, assess and rate councils' contributions to their local care system, including assessments of their roles in assessing needs, commissioning and management of care safety. Building on feedback from commissioners, care providers, investors and lenders, the Carl and Bridget will look to identify immediate and longer-term risks to existing council operating models and social care budgets.Speakers
Carl May-Smith
Bridget Tatham
9C: Occupiers' liability in the great outdoors - balancing safety and sustainability
9C: Occupiers' liability in the great outdoors - balancing safety and sustainability
Session
Jack will discuss the law of occupiers' liability as it applies to rural environments, with a particular focus on the recently reported case of Wiles v Yorkshire Dales National Parks Authority 2020, in which Jack appeared as Counsel for the successful defendant. Jack will consider the facts relevant to discharging the duty of care owed by an occupier while having regard to the countervailing importance of maintaining the natural environment.Speakers
Jack Harding
9D: Rehabilitation - what, why and how?
9D: Rehabilitation - what, why and how?
Session
Katrina and Sarah will examine the rehabilitation offering, which can be provided by a compensator in a civil claim. They will focus on the Rehabilitation Code 2015, how the rehabilitation process works, and the potential blurring of lines between rehabilitation and special damages. The issues will be addressed with practical examples from a large scale rehabilitation offering.Speakers
Katrina Boyd
Sarah Chapman
