Conference terms & conditions


Attendance at Conference is free for full, named members of ALARM only. Colleagues wishing to attend must join as a member or pay the appropriate delegate fee. 

Delegate attendance is only available to individuals who work for a public service organisation, or for one of our sponsors. If you are unsure of your eligibility, please contact the ALARM Office


Pre-booking is essential and must be completed by Friday 3 June.  A confirmation of your booking will be sent in return and must be received to secure a place. Bookings after this date may be accepted at the discretion of ALARM but will incur a £100 +VAT admin fee.

Session availability

ALARM takes no responsibility for sessions that are fully booked. Bookings are administered on a first come, first served basis. Early booking is advisable.

Payments & refunds

Payments for chargeable delegate places must be made by official order or credit card in advance. Bookings will not be confirmed until an official order or credit card payment has been received.

Refunds are not available under any circumstances. Alternative names for chargeable places will be accepted if provided in writing by Friday 3 June. 

Conference cancellation

If you are no longer able to attend the Conference or Risk Awards dinner, you must send written notice to the ALARM Office at least ten days before the event. Failure to do so will result in a charge of £150.


Delegates are responsible for booking their own accommodation. We advertise a discounted tariff for the Kimpton Clocktower Hotel in Manchester. To secure this rate, you must book with the Hotel directly. ALARM takes no responsibility for accommodation availability.


Photos will be taken at the Conference and Risk Awards dinner for ALARM publicity. If you do not wish for your photo to be taken, please let the ALARM Office know. You will be given a white lanyard to wear at the event. The photographer has been instructed to not photograph any delegate wearing a white lanyard.