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We are taking things back to basics for this event. Andrew Threlfall, Techincal Consultant at Aon will provide a review of the background and principles of insurance and how they underpin all policies to give a fundamental understanding. Chris Ellis, Risk Insurance Consultant at Zurich Municipal will provide an overview of insurance programme structures.
Heading into the afternoon, DAC Beachcroft's John Goodman and Roxanne Mitchell, will explore the liability issues with trip claims on the highway and on housing estates. Paul Dudley at ALARM and Corrina Young, Risk and Technical Officer at London Borough of Waltham Forest will provide the basics on running a risk management workshop.
Luke Branningan, People Development Director at Crawford & Co. will provide an overview of first party property claims from the perspective of the loss adjuster. Zurich Municipal's Jesper Glasius and Emily Sebastian will consider how to build a good risk description into a risk register, using examples and providing top tips. Steve Thomas at Gallagher will run through the principles of establishing the corporate asset risk profile.
We round the day off with a great opportunity to network and engage with ALARM members and sponsors.
Thursday 25 May
10.10am – 11am
Session 1: An overview of the insurance principles and market
Session 1: An overview of the insurance principles and market
Session
Andrew will provide a review of the background and principals of insurance and how they underpin all policies to give a fundamental understanding including:
- Insurable interest
- Indemnity
- Sum insured/average
- Insurable risk
- Utmost good faith
- Duty of disclosure
- Contribution
- Subrogation
- Proximate cause.
Coupled with an insight into how the insurance market operates and the key parties within.
Speakers
Andrew Threlfall
11.15am – 12pm
Session 2: Insurance programme structure
Session 2: Insurance programme structure
Session
In this session, Chris, Risk Insurance Consultant at Zurich Municipal will provide:
- A brief guide to different classes of business.
- Limits of indemnity, assessing appropriate self-insurance levels, deductibles.
- How to choose which perils etc.
- Circumstances when LTAs may be broken, or when insurers might pull out of a market altogether.
- The key facts that underwriters use to determine premiums, for example, salaries for EL and sums insured for property.
Speakers
Chris Ellis
1pm – 1.45pm
Session 3A: Housing and highways claims
Session 3A: Housing and highways claims
Session
John and Roxanne will explore the liability issues with trip claims on the highway and on housing estates. We cover when it is a highway and how to tell the difference.
They will also consider what are the similarities and what are the key issues to look out for to determine liability in each scenario and the key documents needed to defend the claims.
Speakers
John Goodman
Roxanne Mitchell
Session 3B: Delivering effective risk workshops
Session 3B: Delivering effective risk workshops
Session
Risk workshops are an important tool in a risk manager’s tool kit.
Risk workshops have many uses including: risk identification, risk evaluation and developing actions and controls for existing risks. They can be used in programme/project management as well as business planning, new service initiatives etc.
It is essential that to get the best out of a risk workshop and to add value for the organisation, they need to be well planned, effectively delivered and achieve their original objectives.
Paul and Corrina will take delegates through each stage of a risk workshop to provide an overview of what is required to deliver an excellent risk workshop.
Speakers
Paul Dudley
Corrina Young
2.15pm – 3pm
Session 4A: First party property claims
Session 4A: First party property claims
Session
Luke will provide an overview of first party property claims from the perspective of the loss adjuster - covering investigating causation, assessing quantum and agreeing settlement as well as considering subrogation and the identification of fraud. Luke will use case studies to examine the added value that the loss adjuster brings to the claims process including engagement with experts, and the effective management of complex stakeholders including insurers and brokers, as well as a focus on the customer journey. The session will conclude with a look at innovation and what’s coming next in the claims space.Speakers
Luke Brannigan
Session 4B: Risk identification
Session 4B: Risk identification
Session
It is essential that organisations fully understand their risks; both threats and opportunities, and that these are clearly identified and articulated within a consistent format. During this session Jesper and Emily will consider what good looks like and how to build a good risk description into a risk register. They will consider examples and provide hints and tips which can be taken away for your own use.Speakers
Jesper Glasius
Emily Sebastian
3pm – 3.45pm
Session 5: Managing corporate asset risks and liabilities
Session 5: Managing corporate asset risks and liabilities
Session
Steve will run through the principles of establishing the corporate asset risk profile - identifying, prioritising and evaluating risks at a departmental/function level. Steve will also provide an overview on inspecting assets for hazards and how to make use of existing resources to achieve this.
Speakers
Steve Thomas
Luke Brannigan
Paul Dudley
Chris Ellis
Jesper Glasius
John Goodman
Roxanne Mitchell
Emily Sebastian
Steve Thomas
Andrew Threlfall
Corrina Young
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