ALARM Higher Education risk management seminar

Natalie Bate

Head of Housing, Education & CSO, Zurich Municipal

No bio provided

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Anna Foster

Anna is a customer enhancement service advisor at Crawfords & Company. She works to assist customers experiencing vulnerability, mental health challenges, and difficult life circumstance. As a trainee counselling psychologist, Anna delivers collaborative work ensuring customers receive the right support at the right time. With specialisms in mental health and trauma/PTSD, Anna is committed to improving customer outcomes through empathy, advocacy, and practical problem solving. Alongside any customer-facing responsibilities, Anna delivers mental health and claims-handling training across teams, helping to equip colleagues with the knowledge, confidence and skills needed to manage mental health-related claims effectively and consistently.

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Andrew Fyfe

Head of Risk & Resilience, Imperial College London

No bio provided

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Claire Grant

No bio provided

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Ang McDonald

Deputy Director of Governance & Assurance, University of Nottingham

Ang is the Deputy Director of Governance and Assurance at the University of Nottingham, providing strategic leadership across governance, risk management, assurance, regulatory compliance, policy management and related assurance functions. As the institutional lead, she oversees the development and delivery of the University's governance, risk and assurance frameworks, ensuring effective oversight of institutional performance, risks, compliance obligations and assurance reporting across academic and professional service areas. Ang is a current member of the ALARM HE Committee.

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Emma Nicholls

No bio provided

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Kelly Oliver

Risk Manager, Newcastle University

Kelly has been a Risk Manager in the higher education sector for ten years. Kelly also spent sixteen years in a range of different roles in financial services prior to joining Newcastle University in 2014 to oversee strategic risk and operational risk. Kelly is also Chair of the ALARM Higher Education Committee, working to raise the profile of risk management across the HE sector.

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Thomas Owen-Smith

No bio provided

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Liz Rogers

University of Strathclyde

No bio provided

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